Acceptable Use Policy

1. Purpose

This policy sets out the standards that apply when using TreatMeAbroad.com, including enquiries, forms, messaging features, uploaded documents and any other interactive part of the service.

2. Permitted use

You may use the website for lawful personal healthcare research, enquiries, communication and related administrative purposes consistent with the intended function of the service.

3. Prohibited activity

• Attempting unauthorised access to accounts, systems, servers, databases or restricted areas.
• Introducing malware, malicious scripts, automated attacks, credential-stuffing or other harmful code.
• Scraping, harvesting or copying data at scale without permission.
• Impersonating another person, submitting false identity information or misrepresenting authority to act for someone else.
• Uploading unlawful, defamatory, abusive, discriminatory, obscene or infringing content.
• Using the website to facilitate fraud, unlawful medical activity, prohibited products or any criminal conduct.
• Interfering with security controls, anti-spam measures, CAPTCHA, rate limits or other protective systems.
• Submitting excessive automated requests or otherwise impairing website availability for other users.

4. Medical information

Do not use the website to seek emergency assistance or to send material that is unnecessary for an enquiry. Only provide health information that is relevant to the purpose requested, and use any secure upload or clinical communication method provided for sensitive records.

5. Uploaded material

You must have the right to provide any document, image or information you upload. Where you submit information about another person, you must have appropriate authority to do so.

6. Enforcement

We may restrict or block access, remove material, preserve evidence, report suspected unlawful activity or take other proportionate action where this policy is breached or website security is threatened.

7. Changes

We may update this policy as the website and its security controls evolve. Continued use of the service is subject to the version then published.